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“Procedural memory excels in structured, multi-step business processes, such as customer service, finance, and logistics, amongst others,” said Prabhu Ram, VP of the industry research group at Cybermedia Research. “Its modular, incremental integration model lets organizations upgrade existing agents without disruptive system overhauls.” Significantly, the paper noted that procedural knowledge created by a larger model can be distilled into a …

[Submitted on 17 Dec 2024 (v1), last revised 26 Aug 2025 (this version, v2)] View a PDF of the paper titled Statistical learning does not always entail knowledge, by Daniel Andr\’es D\’iaz-Pach\’on and H. Renata Gallegos and Ola H\”ossjer and J. Sunil Rao View PDF HTML (experimental) Abstract:In this paper, we study learning and knowledge acquisition (LKA) of an agent …